G.S. Cookies – Cookie Booth Etiquette

Activity Description: Youths learn how to behave respectfully and safely while helping at a cookie booth.


Items Needed:

  • GSUSA Cookie Booth Essentials  — English | Spanish (PDF)
  • (Optional) Drawing and coloring supplies
  • (Optional) Scrap paper for booth reminders or signs

Instructions (Estimated Total Time: 20–25 min):

  1. Review booth etiquette. (5–6 min)
    • Show the list of booth rules from GSUSA. Talk about what youth should do and what to avoid.
  2. Discuss why rules matter. (2–3 min)
    • Ask Youth why it’s important to be polite, safe, and prepared. Talk about how these rules help everyone have a good experience.
  3. Practice booth behavior. (8–10 min)
    • Pair up and give each pair two scenarios. Have them switch between the role of customer and role of scout selling.
    • Youth act out simple booth situations using good etiquette. Include examples like greeting customers, staying in the booth area, and cleaning up.
  4. (Optional) Create booth reminders. (4–6 min)
    • Youth draw or write short reminders to help remember booth rules. Save drawings to display at the booth or use during troop meetings.

Sample Cookie Booth Role‑Play Scenarios

  1. Favorite Cookie Question
    • A customer asks: “What’s your favorite cookie?”
    • Youth practice answering politely and recommending a cookie.
  2. Troop Goal Question
    • A customer asks: “What does your troop do with the cookie money?”
    • Youth practice sharing a short goal or troop plan.
  3. Price Question
    • A customer asks: “How much does a box cost?”
    • Youth practice stating the price clearly.
  4. Indecisive Customer
    • A customer says: “I can’t decide which flavor to buy.”
    • Youth practice suggesting options or sharing popular choices.
  5. Already Bought Cookies
    • A customer says: “I already bought cookies this year.”
    • Youth practice thanking them and encouraging support in other ways.
  6. Limited Money
    • A customer says: “I only have a few dollars.”
    • Youth practice offering what fits their budget or thanking them for stopping by.
  7. Gluten Question
    • A customer asks: “Do you have gluten‑free cookies?”
    • Youth answer appropriately if they have the gluten-free flavor available or not.
  8. Allergen Question
    • A customer asks: “I’m allergic to peanut.”
    • Youth answer appropriately if they have the gluten-free flavor available or not.
  9. No Sugar Customer
    • A customer says: “I can’t have sugar at all.”
    • Youth thank them and ask if they would like to donate a box to whatever charity the troop is supporting this year (fire/police station, EMS, veterans, nursing home, or troops serving overseas).
  10. Quick Customer
    • A customer says: “I don’t have much time.”
    • Youth practice making a fast, polite sale.
  11. No Cash Customer
    • A customer says: “I don’t have cash on me.”
    • Youth practice stating clearly if they can take credit cards.


Click Here -> See what GSUSA Requirements could be met in Customer Category

Leaders – please be aware of double dipping and make your own informed choice.

Info Needed for Customer Practice: Learn what to say to customers and practice it.

Info Needed for Customer Sharing: Share the reason for the cookie sale with customers.

Info Needed for Pitches: Make a sales pitch and practice, create a video, or write it down and get feedback (Ambassador needs feedback from 3 mentors).

This activity does not meet any Scouting America Requirements

For More Fun Ideas and Plans

Click Here -> To see information References:

Disclaimer: The information published on Youth Activity Archive and The Badge Archive is built from the references listed below. These sources demonstrate that our content is grounded in facts and research, not opinion or speculation. Readers may consult them directly when looking for additional material.

  • Girl Scouts of the U.S.A. “Volunteer Toolkit Explore.” Girlscouts.org, my.girlscouts.org/content/girlscouts-vtk/en/vtk.explore.html. Accessed 21 Nov. 2025.

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